Thursday, March 06, 2008
connex is shit
So it only took me 3/4 of an hour to get to work this morning starting with the 7:57 express train from Broady and utilising the hot new bus from North Melbourne. Great, huh? It is actually a pretty good time. But it would have been 10 mins less if the express train hadn't stopped for 10 mins about 1/2 a k outside North Melbourne station. What on earth is the point of putting on express trains - which ostensibly inconvenience a few at lesser used stations to the advantage of pushing through a larger amount of passsengers - when in fact all the time saved is squandered just before the end of the journey? The train is still packed, people were left standing, obviously irritated. I used the time wisely to call Connex and complain, I expect a response to my complaint in seven working days, by which time I hope I will be a little less irritated, but the fact remains, there is no reason for this happening, only excuses, and even if the excuse is a baby was asleep on the rail line with its head on a pillow on the track and the Connex employees didn't want to wake it up so they had to be extra careful, that can't always be the reason for delays, and in fact, the only real reason that I would find acceptable is if Connex called me back and said the reason for the delay is we are shit, and even then I wouldn't be happy unless I had it in writing.